Residential Inquiries Contact Information

 

Local: (517) 267-9905

Fax: (517) 267-9894

Email: Residentcomplaints@mamhousing.com

Responsibilities

 

MMAM is required to respond to all resident concerns, except as provided in HUD guidelines.  Specifically, our office is directed to refrain from involvement in:

 

 

•  Disputes involving third parties

 

•  Lawsuits involving residents and owners and/or management agents

 

•  Eviction matters

 

•  Interpretations of local laws and ordinances

 

Residents are encouraged to present their issues, concerns and problems to on-site management first and then, to follow any grievance procedure developed by the property before contacting our office, in order to allow management an opportunity to respond to their concerns.

 

When resident inquiries are received, our staff will contact the owner/management agent and/or on-site management, as appropriate, with the resident’s concerns.  Our staff will provide the resident with all updates received from the owner/management agent and/or on-site management until the concerns are resolved.

 

Additional Information

2395 Jolly Road

Suite #180

Okemos, MI 48864

Phone: 517-267-9277

Fax: 517-267-9894